Managed IT · Fortitude Valley, Brisbane
IT support that's otterly different.
Month-to-month managed IT for Brisbane businesses with 20–100 staff. Pick your services off a menu, keep only what you need — and get our security minimum standards baked into every plan, no opt-outs, no upsells, no lock-ins.
- Month-to-month, always
- No onboarding fee
- Microsoft 365 first
No annual contracts. Ever. If we're not otterly brilliant this month, leave next month.
The service menu
Order à la carte, like a restaurant. A very nerdy restaurant.
No bloated bundles. Four courses, priced per user, per computer or per server — you pick, we deliver.
Microsoft 365
Four tiers, per user — from email-only to Business Premium.
PC & device care
Every computer monitored and patched, with an optional 24/7 EDR upgrade.
Server management
Monitoring and cloud backup on every server, as standard.
VoIP phones
An all-included business phone line per user. Optional, easy.
Plus the Otterly Minimum Standard — bundled into every single plan, no exceptions →
Why switch?
The old way vs. the Otterly way
Other MSPs
- Annual contracts with exit fees hiding in the fine print
- One-size-fits-all bundles stuffed with things you never use
- Security sold as an upsell — pay extra or stay exposed
- Ticket queues, offshore call centres, "have you tried rebooting?"
- An account manager you meet once a year at renewal time
The Otterly way
- Month-to-month. We re-earn your business every single month
- A menu, not a bundle — pick exactly what your business needs
- Minimum standards built into every quote: backup, anti-phishing and monitoring are never optional
- Local Brisbane otters who answer the phone and know your name
- Fortitude Valley based — we can be at your desk, not just in your inbox
Trusted by Brisbane businesses (logos coming soon — ours are still drying off)
- Placeholder Co
- Sample Legal
- Example Health
- Demo Logistics
- Acme Accounting
- Mock Creative
Otterly local
Your friendly neighbourhood otters, based in Fortitude Valley
Otters stick to their home river — so do we. We're based in Fortitude Valley and serve businesses across the inner Brisbane suburbs, which means on-site help is a short paddle away, not a ticket in a queue on the other side of the world.
When you call, you talk to someone who knows Brunswick Street traffic, your office and your setup. That's what local looks like.
Our river system
- Fortitude Valley
- Brisbane CBD
- Newstead
- Teneriffe
- Bowen Hills
- Spring Hill
- New Farm
- Herston
Outside these suburbs? Get in touch anyway — otters travel for the right raft.
Refer a mate, become our favourite pebble
Every otter keeps one favourite pebble for life. Send another Brisbane business our way and that's you — with a proper thank-you attached.
How the Pebble Program worksHappy rafts
Don't take otter word for it
[PLACEHOLDER] Otterly moved us off Google Workspace with zero downtime and the month-to-month deal meant no scary contract. Placeholder quote — replace with a real one.
Jane Placeholder
Operations Manager, Placeholder Co
[PLACEHOLDER] The minimum-standards thing sounded like marketing until it caught a phishing email that would have cost us. Placeholder quote — replace with a real one.
Sam Sample
Director, Sample Legal
[PLACEHOLDER] Support actually answers the phone. That is the whole review. Placeholder quote — replace with a real one.
Alex Example
Practice Manager, Example Health
Ready to dip a paw in?
No annual lock-in means saying hello is low-risk. Build a quote in two minutes, or just call — a human otter answers.