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The minimum standard

Every Otterly customer gets this. Full stop.

Most MSPs sell security as an upsell — pay more, or stay exposed. We think that's backwards. These three protections are bundled into every quote automatically, and there is deliberately no way to opt out.

Mailbox backup + advanced anti-phishing & spam

$15 /user/mo · in every quote

Every mailbox backed up and shielded from phishing and spam. Every user, always.

Email is how ransomware and invoice fraud walk in the front door, and a deleted mailbox with no backup is gone for good. Advanced anti-phishing and mailbox backup are the seatbelt of modern business — we will not drive without it.

Non-negotiable, on purpose

Standard monitoring & RMM

$25 /device/mo · in every quote

Every computer monitored, patched and remotely manageable. Every device, always.

An unmonitored computer is a mystery box: unpatched, unwatched, and usually the reason 'everything suddenly stopped working'. Monitoring and RMM let us fix small problems before they become your Tuesday.

Non-negotiable, on purpose

Cartoon otter in safety goggles with a screwdriver, leaning on a server panel

Server monitoring + cloud backup

$150 /server/mo · in every quote

Every server watched around the clock and backed up to the cloud. Every server, always.

When a server dies without a backup, businesses close. Not "have a bad week" — close. Around-the-clock monitoring plus cloud backup on every server is the difference between an incident and an anecdote.

Non-negotiable, on purpose

Determined cartoon otter repairing a server unit with a screwdriver

Why won't we let you opt out?

Because we've seen how it ends. The client who "didn't need" mailbox backup deletes the wrong folder. The unmonitored laptop that's been quietly failing for months finally dies during end-of-financial-year. The server that skipped backup to save $150 a month costs fifty grand in downtime.

An MSP that lets you turn off the smoke alarms isn't flexible — it's negligent. So our flexibility lives where it should: in the menu, the month-to-month contract, and the add-ons you genuinely can take or leave. The floor, though, is the floor.

Otterly different means safe by default, flexible on top.

Teal shield badge with the Otterly otter face and a large tick — the Otterly Minimum Standard seal

See the standard in your own numbers

The calculator shows the minimum standard as visible line items in every quote — so you always know exactly what the floor costs and what it covers.