[PLACEHOLDER] This article is a structural placeholder. The real version will walk through the four Microsoft 365 tiers Otterly offers — email only, email + web apps, email + desktop apps, and Business Premium — and give honest guidance on which roles in a typical 20–100 person Brisbane business need which tier.
[PLACEHOLDER] Planned sections: what each tier includes, common over-licensing mistakes, when Business Premium pays for itself, and how mixing tiers across a team works.